RE/MAX Concepts | 661 NE Venture Drive, Waukee, IA, 50263



What People are Saying...

Kelsey did an amazing job as our realtor. We found a home we wanted to get but the catch was we needed to sell our current home quickly. She helped us get staged, photos taken, listed, and were marketing our house within a few days. In just the first 36 hours we had 2 offers and accepted an offer before the second day it was even on the market! With over 15+ showings and getting offers that were competitive – that alone impressed us. However we felt even better about her when we had inspections, negotiations with the buyer, and other small things that can cause a lot of stress for a seller of a home. She is very knowledgeable, works harder than any other realtors we know, and we have recommended her to our friends and family who are buying now.
-Paige + Ryan Snaadt, Des Moines to Polk City, Selling and Buying

Tomorrow we are set to close on our house! Kelsey did an awesome job during the entire process. From day one, we sat down and she explained the entire process. Once we got our pre-approval and house on the market, things moved super quick. Our house was sold within 12 hours of hitting the market and we found our dream home a few days later. Kelsey was there throughout the entire process informing us of what steps we were on, what things meant, helping us order appliances, and even being an extra eye in our “blue tape walk through.” If anyone is looking to buy a home, I without a doubt recommend Kelsey!
-Brandon + Christina Britt, Norwalk to Waukee, Selling and Buying

I am months late to write this review, but I can tell you that I have not met anyone that worked with someone who worked as hard, offered as much advice, and cared so much for a client as Kesley did for us. She walked us through every possible thing we could have needed and more and truly went to bat for us. I cannot image working with a different realtor and being half as pleased as we are. We got everything we wanted and more from her. Bonus: Our mortgage lender said our offer was the best negotiated he had seen in the last decade. Her and her team of awesome people are smart, driven, and absolutely demolishing real estate in the Metro area.
-Aaron + Ali Primrose, Ankeny, Buying

My wife and I had been trying to look for a home for a little over a year an Kelsey was very patient with us. She found us exactly what we were looking for and was able to get us even more than we thought we could get. She did an amazing job communicating on behalf of us, not only with buying our new home but getting our old home sold within 6 hours of listing. I highly recommend Kelsey for anyone looking for a new home.
-Foster Family, Des Moines to Grimes, Selling and Buying

Kelsey was so extremely helpful in selling our home! From the beginning of discussing, to staging, to assisting with closing things, etc. She told me many helpful things that others I knew using a different realtor hadn’t been told. HIGHLY RECOMMEND!!!!
-Erickson Family, Polk City to Madrid, Selling and Buying

What a pleasure to work with someone so enthusiastic and helpful. We had Kelsey get us our condo on Grand Ave that fits us perfectly now that we are downsized. She also took care of listing our home that was too big for us and now we are all closed on the sale of it. Highly recommend using Kelsey as she was great to work with!!!
-Lafretnz Family, Ankeny to Des Moines, Selling and Buying

Kelsey was incredibly attentive and helpful while listing my home. Because of her knowledge and hard work I received a great offer and sold my home!
-Lindsey Voss, Urbandale, Selling

Kelsey was great to work with in helping us purchase our home. She was by far the most prepared and organized agent that showed us houses. She is extremely organized and knowledgeable and was able to answer any questions we had. She was also very flexible in working with our schedules to show us houses. I would highly recommend her as she made the process so easy!
-Matt + Amanda Day, Des Moines to West Des Moines, Selling and Buying

Kelsey is AMAZING! I’d had such a tough experience with past deals falling through and was really skeptical to start looking for a home again. Kelsey was so patient with me in the process and completely understanding of my concerns. She made me feel so at ease during the process and didn’t let her opinions sway mine at all. Her knowledge and expertise is phenomenal, and she truly helped me find my perfect home. I couldn’t have done it without her!”
– Emily Friedricks, Waukee, Buying

I don’t know what to say. Kelsey was absolutely AMAZING to work with! My wife and I had to move from out of state and had a short timeline to get everything done. We looked at 15 houses in two days and found the home we now live in on day 2. She was knowledgeable of the area, the process, and the builder that we ended up buying from. She made the process so easy and fluid that buying our house was WAY easier than expected. If you need a sign on who to use as a realtor, like Jeff Foxworthy has always said, HERES YOUR SIGN!
– Andrew Vaske, Elkhart, Buying

Kelsey was phenomenal on all levels as she helped us buy our first house. She knew the right neighborhoods to look at in our area where our house would have the best resale value, walked us through the whole process before even starting so we weren’t surprised by the next steps, and always put us first. I’ve never met a more thorough or hardworking professional.I’d recommend Kelsey to anyone looking to buy a house, especially new home buyers. I’ll definitely be returning to her when it comes time for me to move in the future.
– Matthew + Lindsay Kilworth, Altoona, Buying

Kelsey is seriously such a blessing to the real estate market! I didn’t think it was possible to find a house I loved, in my budget, in my picky locations, and make it all happen quickly and stress free but Kelsey sure made it happen. She goes above and beyond and has such a good heart and passion for helping people. She will answer every question you have. She truly makes dreams come true! I would recommend her to anyone looking to buy, sell, or even anyone with questions!
– Baylee Holtzman, Colfax, Buying

I just purchased my second property with Kelsey (commercial and residential)! Not only does she know what she’s talking about, but she is also highly organized and my best interests were paramount. There is no pressure to buy a property that isn’t ideal for you. Kelsey also did more research into potential issues with properties we had questions about, for example why the property is being sold, what issues have come up in the past, etc. she’s awesome and also has great contacts with mortgage lenders, inspection services, and other home services. I love the mortgage lender that Kelsey introduced me to- who can say that?!If you need a real estate agent in the area, Kelsey should be your first call or email!
-Rachel Scholten, Des Moines, Buying

Kelsey was patient with me for years guiding me on what I needed to do to buy a house and never was pushy for me to make a decision I wasn’t ready to make yet. She helped with start to finish process to find our dream home for our family!
-Abby Gehrts, Pleasant Hill, Buying

Love, love, love Kelsey! We got our dream home because Kelsey worked so hard to make sure we got the best home with the best deal. Coming from someone who is a first-time homebuyer, the whole process can be extremely stressful, nerve wracking and overwhelming. Kelsey was able to push those emotions away by taking things in little steps, constantly explaining the process of buying a home and negotiating. My fiance and I really appreciated her effort in scheduling a showing last minute or being able to get paperwork filled out on a timely basis. Kelsey truly goes above and beyond for her clients and won’t stop working until they are content and happy.
-Ben + Natalie Mahoney, Johnston, Buying

It had been over 30 years since I purchased a home. Kelsey guided me through the entire process thoroughly and efficiently. She answered all my questions in a timely manner and even researched items for me. I have lost track of the number of times I thanked Kelsey for looking out for my best interests. She was also very helpful in referring reliable contractors to me. If you are looking for a true real estate professional, Kelsey Russell is the best.
-Bonnie Ocheltree, Ankeny, Buying

Overall I had a great experience working with Kelsey! She was there for me step-by-step in the home buying process. I especially appreciate the responsiveness that she showed in communicating with me and the flexibility to work around my schedule. She was organized and kept me one step ahead of the process the whole time. Kelsey had great recommendations for a local home inspector and contractors. She also did a great job negotiating for the seller to pay for some needed repairs. I would recommend anyone I know working with her for their real estate needs.
-Garrett Russell, Johnston, Buying

Would recommend Kelsey to anyone! She was incredibly patient with our desires and timeline, personable in her interactions, and knowledgeable/assertive in negotiations. We were relatively clueless about buying a home but never felt worried that we were getting anything but the best possible deal when Kelsey was our realtor. She invests in people and treated us very well even when our specific house buying experience was frustrating and long winded! Can’t say enough positive things about Kelsey!! Thank you!
-Kourtlin + Justin Pearson, West Des Moines, Buying

In one of the craziest times in the housing market, Kelsey helped us secure our dream first house. She began the process with a very in depth home buying 101 followed by providing us with a system that notified us of new houses on the market before they even landed on places like Zillow. While I’m sure she eventually got tired of how much we were reaching out to her with questions and houses, she never let it show! She was quick to schedule visits and always made herself available.
-Ethan + Mandie Day, Ankeny, Buying

Kelsey was great to work with and was super helpful in helping me navigate through the process of buying my first home! She was so knowledgeable about the process and companies she set me up with to make the process go very smoothly! I didn’t worry about anything because I knew Kelsey had everything handled! I would highly recommend Kelsey to anyone!
-Kolby Warren, Des Moines, Buying

Not sure where to begin, but I want to thank you for making our first time home buyer process easy. It was a pleasure to work with you and getting to know you. Margarita and I also wanted to thank you for taking the time out your day to do something for our little one. We appreciate it! Anyone we know that is looking for their new home we’ll send them your way.
-Yeng + Margarita Thao, Altoona, Buying

Kelsey was an incredible asset to have throughout the home buying process. She is extremely knowledgable and really guided me through the decision making process as well as the technical side of the experience. I would definitely recommend Kelsey – she is a true professional, knowledgable, friendly and patient.
-Tim Schmitt, Des Moines, Buying

Amazing Agent! I just purchased my first home, and Kelsey was an absolute beast! She helped me throughout the entire process, and helped explain everything so I actually knew what was going on. She’s amazing, and I’m so grateful that I had her as my agent. I honestly couldn’t picture going through that process with anyone else now. I know I’ll be using her again when the time comes. Thank you so much, Kelsey!
-Clark Boersma, Des Moines, Buying

Kelsey was a great asset to us in our first time home-buying experience last Spring. It was during the hottest time of the year when houses were flying off the market before you could even get in to see them and we REALLY valued Kelsey’s availability to meet and knowing her stuff before even walking into the house. She could talk us through the pros and cons and had details and answers to our questions either on the spot or she got back to us right away. We ended up finding our perfect home in the Sherman Hill neighborhood! Handling the processing and paperwork with Kelsey was painless. She kept us updated on the inspections and continued to check in after closing day. I still see her social media updates and she works so hard to truly educate the public and I know she would do a great job for anyone who chooses to work with her.
-Kelsey Schwager, Des Moines, Buying

We have worked with other real estate agents in the past. Kelsey is by far and away the best ever, she answered all questions and went way out of her way to help us in any way she could. Kelsey is indeed a very excellent real estate agent
-Duane + Martha Wasmund, Ankeny

Kelsey is the best! She’s very knowledgeable about the process and was always eager to help us out whenever it was needed. This was our first time buying a house so she made the process as easy and simple as possible for us. We’ll definitely go back to her in the future as well as recommend her to all of my friends and family looking for a house!
-Ryan + Ari Davis, Des Moines Des Moines, Buying